Gabriel Gutiérrez
General Manager
Gabriel serves as General Manager for TSI. In his role, Gabriel establishes and executes the strategy of connecting TSI’s…
client partners with its dynamic workforce located in Managua, Nicaragua. This vision is fulfilled by overseeing day-to-day operations to ensure that TSI is always positioned to meet and exceed client expectations. Gabriel has a solid academic background, he graduated from the Texas A&M University as an Industrial and Systems Engineer with a certification in Project Management. He also has an international MBA with a specialization in Global Innovation obtained at EADA Business School. He is a natural leader with a commitment to organizational excellence, process improvement, and problem solving.
Geno Polka
Director of Client Relations
Geno believes solving problems and building relationships are the cornerstone to good business. He is a graduate of …
Texas A&M University and has a background in business, real estate, and education. As a servant leader, he is focused on client relations and customer service. Whether clients are seeking to make transformational changes or enhance their operations process, Geno is laser focused on building a partnership to help take their organization to the next level.In his free time, he likes to take care of his garden, debate economic theory, and catch up on the latest Kanye.
Manuel Morales
Director of Business Development
As VP of Business Development, Manuel leads our communications efforts with existing and new clients …
joining our team. Manuel brings over 7 years of experience in operations management and client services in the BPO industry. Having been with TSI since its inception, Manuel is passionate about always finding ways to improve our services and helping our team reach all their goals. In his free time, he likes to take quick trips to the beach with his wife and their two dogs, explore with new recipes in the kitchen and share a meal and drinks with friends and family.
